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Shared Templates/Layouts Created By Terminated Users

Forum topic

OneSpan Sign

We have some users who have created many shared templates/layouts for our employees to use in OneSpan Sign, but have never sent any packages themselves. If one of these users leaves the company, I am assuming their templates/layouts will be removed if we delete their account; is that correct?

Salesforce callback Integration - call back is not working/ call back error

Forum topic

OneSpan Sign

Hi,

Can we customize the display name of emails going out to signers?

Forum topic

OneSpan Sign

Hello, I noticed on this documentation page: https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization It states the following: Owners of OneSpan Sign Accounts can fully customize all emails sent by the system to end-users and

Offline capabilities

Forum topic

OneSpan Sign

Hi! We are integrating the eSign SDK for iOs and our application is "offline first".

Error 403 when updating a package

Forum topic

OneSpan Sign

Hi ! I'm trying to update a package and replace the pdf document in it, but I get this error : Unable to update package settings. Exception: Le serveur distant a retournÃ© une erreur : (403) Interdit. HTTP PUT on URI https://sandbox.esignlive.com/api/packages/-bANyCo4NvqdgiEPNbMG2tLdaRE=.

How to download PDF document in node js

Forum topic

OneSpan Sign

Please share node js code to download signed document.

inPersonSigning - can emails be switched off

Forum topic

OneSpan Sign

Hi For in person signing, can the email be switched off. Regards Mario

error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument"

Forum topic

OneSpan Sign

when does error message "error.eslx.forbidden.userNotAuthorizedToAcceptDocument" show up during signing ceremony?