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Trashing Transactions - Reasons and Notifications
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Hey! I have a couple of general queries regarding the movement of a transaction into "Trash" that I have been unable to find answers on.
How to send the bulk Fields value to eSignLive via POST method
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I have a document that has got like 200 fields.
There is a role with no signer error
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We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers. We have 3 roles: Insured, SalesAgent, BankAccountOwner.
Internal Server Error While Uploading Document in Python Rest
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Hi, I was trying the below code snipped To upload documents to packages,   
documentSigningOrderViolation exception while retrieving a document
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During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following: 1. Clone an existing template with one document and signature configured.
OssClient.DownloadZippedDocuments Method Giving Error
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The OssClient.DownloadZippedDocuments method is throwing the following error sporadically.  The code below that contains this method works the majority of the time.  I would appreciate any suggestions on why this error happens every once and a while. 
Chinese language at package level
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One of our customer has an issue regarding - Chinese language at package level-. Here is the details : When they are sending the package with language code like below but it still setting “English” only in OneSpan.
missing package details when search package.
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Hi there, I just start to use this function in our platform, and when I try to fetch all packages' info, I notice the response only contains 1 package details even the "count" value is 2. Could you pls help to check?
Sender Token
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Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default","code":500,"message":"Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
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Hi Team, We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS: