142 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
We need to change the signature appareance of our documents. The idea is to change the background image and the text format .
Can we achieve this?
Best regards,
Forum topic
OneSpan Sign
Hi,
I'm finding the language settings to be quite confusing and don't see a thorough guide explaining it. Here are some questions I have. If there is a guide, please point me in the right direction, else I'll need some help to understand the following.
Forum topic
OneSpan Sign
Hello,
We need to change the email sent to signers. We want to change the from mail, the subject, the body... The idea is only getting the document URL to send our own email.
Can we achieve this?
Best regards,
Forum topic
OneSpan Sign
What are the session timeouts for a signer? How long do they have when signing a document to fill it out, etc...
I don't see a setting anywhere that we can change. Can it be changed by support?
Thanks
Forum topic
OneSpan Sign
You moved the location of the personal certificate client and didn't let your users with on-site instances of OneSpan Sign know about the change. As a result, a few of our users were unable to download it and sign documents.
Forum topic
OneSpan Sign
I just discovered that someone in our Company is downloading the Document, printing it and having the Officer manually sign the Document rather than using the Web Site to Sign a Document. Yes. She created much unnecessary work for herself.
Forum topic
OneSpan Sign
Recently we noticed the signatures on our documents no longer include the watermark and printed name. One example package is wGpuybDPEhS1c21qL4F_uCSi0WI=
Forum topic
OneSpan Sign
Reading these two documents:
https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1
https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part-2
Forum topic
OneSpan Sign
I would like to know if it is possible to create a signature request with 2 signatories having two different types of signature methods (hand-scripted, click-to-sign, click-to-initial) for the same document ??
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.