165 results matched your search criteria
Forum topic
OneSpan Sign
I used {{TheHost}}/api/account/senders?from=1&to=100 API to retrieve Sender Object in JSON. The "top" level of this object contains two (I believe) related fields
"timezoneId": "GMT",
"created": "2020-04-24T17:42:42Z",
Under "account": { is another two fields
Forum topic
OneSpan Sign
Guys,
We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.
Forum topic
OneSpan Sign
Using the code below I only get 1 package back, but I can tell I should be getting multiple packages with multiple senders based on the date range. Can someone please tell me what I'm doing wrong? I don't see it? Thx
Forum topic
OneSpan Sign
Hi,
I'm having issues setting the expiration date to null.
These are the functions I'm calling:
EslClient eslClient = getEslClient(companyId);
PackageId pkgId = new PackageId(packageId);
DocumentPackage dp = eslClient.GetPackage(pkgId);
dp.ExpiryDate = null;
eslClient.UpdatePackage(pkgId, dp);
Af
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Sign
Hi, I'm trying to have my signature field and the date extracted from my PDF document.
Forum topic
OneSpan Sign
hey,
I'm looking to retrieve the date each signer has signed the package, and the date when the package has been completed. Where can I get that?"