1385 results matched your search criteria
Multiple documents, multiple signers, not all signers sign the same documents
Forum topic
OneSpan Sign
I have 3 groups of signers, lets call them Group1, Group2 and Group 3 A document package is constructed in which there can be multiple documents. Group1 and Group2 always need to sign all documents. While Group3 only signs particular documents. These Groups sign in order, so Group1 first, then Gro
Document properties in template not available
Forum topic
OneSpan Sign
Hi forum   I'm editing and old template in OSS Web.
Adding documents from database
Forum topic
OneSpan Sign
I already have created the package and now want to add documents to it. I have file data in a byte array from the database. How do I add a document to the package with the byte array? Thanks Colleen
Failed to download signed documents
Forum topic
OneSpan Sign
I have installed and configured the OneSpan Laserfiche workflow, and it worked for the first two transactions. After that, it failed to download the signed document back into the repository. Below is the error message from the event viewer log.
Limit on the Vauting_data documents
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Update document order in package
Forum topic
OneSpan Sign
Hi ,After cloning package , I want to reorder documents in the package before it is sent. Basically I want 4th document in the order to move at first place. I am using Rest API. Is there any way to handle this ? Please let me know. Thanks 
Error while signing the document
Forum topic
OneSpan Sign
Hi After creating a transaction in onespan sign using REST API, user is getting the below error while signing the document : The selected document('s) could not be uploaded. The document('s) might be corrupted or locked.
Document types supported for e-sign
Forum topic
OneSpan Sign
Hello Support Team, I am using .Net SDK for esign designer view.  Currently, I am using PDF files for esigning that is working as expected. but, I want to know that how many documents types (other than PDF) are supported by onespan for esigning?
RETRIEVE A ZIP FILE OF DOCUMENTS
Forum topic
OneSpan Sign
Hi, Do you have a sample code on how we can convert the byte stream response returned by GET /packages/{packageId}/documents/zip API into a zip file from the returned bytes. Thanks Rajesh
Default document on template creation
Forum topic
OneSpan Sign
Hi, Every time When I create template, a default document named “Electronic Disclosures and Signatures Consent” is created. I don’t want this document. Is there a way to do this? Thanks