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230 results matched your search criteria
Disable buttons - Package Completion
Forum topic
OneSpan Sign
There are some buttons at the top of the screen when the Signing Ceremony is completed Continue button is appearing Download button is appearing Download All button is appearing. How can we remove all 3 using the api.
Adding Word documents as attachments....
Forum topic
OneSpan Sign
When I add a word document to an esign package it seems to be converted to a PDF as it's uploaded and all of the documents I can download from that point are all in a PDF format. Is it possible to maintain the Word format in the download packages?
Identifying the MIME Type of the Attachments and Documents
Forum topic
OneSpan Sign
Hi All, When I'm consuming the attachment requirements download API and PDF Document download API, It just gives me the stream of data. Is there anyway, that I can get the MIME type of that particular Document/Attachment?. Thanks in Advance.
Template and Layout Copy Tool
Forum topic
OneSpan Sign
I downloaded the copy tool then made the mistake of setting it to be opened with Acrobat. What should it be opened with? I have downloaded the JRE environment.  I have used this tool several times but this is a new laptop. Thanks for the help.
iOS app templates offline use
Forum topic
OneSpan Sign
Hi my requirement is I want to download the templates and use them in offline signature capture? Does iOS sdk support downloading of templates and and applying them on documents in offline? Can templates be edited with pre populated data in offline using iOS sdk?
Evidence Summary Report
Forum topic
OneSpan Sign
Is there a method for downloading the Evidence Summary Report for a Completed package ? I figured it would be included in the downloadZippedDocuments(packageId) method but it is not included.
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
disableDownloadForUncompletedPackage setting at account level
Forum topic
OneSpan Sign
Currently we are sending this setting for each package we are creating via a REST call. It is set to true. So the download button is dsiabled.
Laserfiche connector for LF v10.4
Forum topic
OneSpan Sign
Hello,   I have downloaded the connector located at https://www.onespan.com/integrations/laserfiche but it is looking in the registry for v11.0 Is there a download location for an older version of the connector that would work for Laserfiche 10.4?
Bulk Send via API -> Unsupported Media Type
Forum topic
OneSpan Sign
Hi Duo, I keep getting Unsupported Media type error below: {"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"} POST {{TheHost}}/api/packages/CsilES9ZX4XpSucsL-s7t3bFQp8=/bulk_send Content-Type text/csv
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