237 results matched your search criteria
Forum topic
OneSpan Sign
We are going to be sending eSign a PDF that already contains the tags for signature. I'm looking at documentation, but can't see where to find the tags we need to put in the pdf.
Forum topic
OneSpan Sign
Hello Support Team,
We are using designer view for e-signing the documents.
here, we passing multiple signers for document(s).
Forum topic
OneSpan Sign
Hi,
We want to load the Onespan template for e-signing in a Lightning component or in a LWC so that users dont have to open the mailbox to e-sign the templates.
Forum topic
OneSpan Sign
Hi All,
I have a scenario where I have an e-signer that will not have an email.
Example: An elderly person is in an office, signing a contract to rent a room/apartment/service in a retirement home/nursing home/home services. This elderly person does not have an email (no technology).
Forum topic
OneSpan Sign
Hi Team,
Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site.
We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
Forum topic
OneSpan Sign
With this https://www.esignlive.com/blog/e-signlive-how-to-setting-up-callbacks/ , it looks like callbacks can be setup via code rather than through the eSign Admin UI. Do you setup this callback each time a package for is created?
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server.
EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on
URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
Forum topic
OneSpan Sign
Hello,
Our network admins moved our DNS servers yesterday and this morning our esign callback is failing.
Failed to communicate with the callback server.
URL: https://URL.in.question/Esign/EsignComplete.aspx
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
Forum topic
OneSpan Sign
I am using "OneSpan for Salesforce" and creating package through automation(button--visualforce page--OneSpan sign)
I am having 4 Text Tags(Type- Static Position) for Signer 1:
A)Text Tag 1:
eSign field name: "Signature"
B)Text Tag2&Text Tag3&Text Tag4:
eSign field name: "Initials"
The "Te
Forum topic
OneSpan Sign
Hello,
I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT request.