1443 results matched your search criteria
Forum topic
OneSpan Sign
When a new user is provisioned, the user status is set to PENDING. When using SSO, the user status never changes to ENABLED because they do not get the activation email. How do we get the status to ENABLED so that we have the ability to DISABLE the user, if needed?
Forum topic
OneSpan Sign
If I update an existing package to SENT am I able to add any new documents to the package? Can I can update the package status to ACTIVE or some other status, add the document and then update status again to SENT?
Forum topic
OneSpan Sign
Hi, we are evaluating the REST API for our use case. Is there a way to know that original package has been modified? For say, some new document has been added to the same package. We need this to ensure package integrity.
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox.
I'm curious if there is a way to actively monitor email delivery status via the API?
Forum topic
OneSpan Sign
Hi
Can you please let me know what are all the effects of changing the packatge status to "ARCHIVED"
Is there any online article that details all the package status and what are the effects of each
Thanks
Mario
Forum topic
OneSpan Sign
Hi All,
Hope someone can shed some light on what i am doing wrong.
In salesforce apex code I am creating package
DateTime dT = System.now();
dT.addDays(7);
ESignLiveExamples.createPackageWithDocumentsExample(
'Demo12', true, 'Demo12 description', dT, 'Hello World, Demo12 is READY'
);
Works gre
Forum topic
OneSpan Sign
We are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it.
The error we get while ww upload it from eSignLive portal (image attached herewith) is the same which we get while we try the same using SDK.
Forum topic
OneSpan Sign
Hi
On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.
Forum topic
OneSpan Sign
Hello,
We have created a package . Signed all the roles the package, status is complete but we have not received SIGNER_COMPLETE event for one Signer(Co-Buyer).