OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Laserfiche not getting back the signed documents Need help troubleshooting
Forum topic
OneSpan Sign
Need some assistance -   
OneSpan SDK to OneSpan REST Mapping Document or any resource?
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OneSpan Sign
We are in process of changing OneSpan SDK to OneSpan REST and have different operations like AddDocument, PackageCreateAndSend, UpdateDocument etc. Can we get some good document or any references that helps our development?
Flattened PDF With Security Problem
Forum topic
OneSpan Sign
Hi Team, I created an application to use your API, Recently i got new requirement that once package is Signed will download the Document but its in Secured format to get the file with Out Password secured i got to know that we can Use the flatten document but unfortunately when i get the flatten do
Text Field
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OneSpan Sign
I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it is not changing at all.   
Long time
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OneSpan Sign
Hello, I have a template which is has a 47 documents inside it. when I am creating the Package based on this template it is taking long time to generate the document package. it is taking around 47 seconds to be generated.
Submission deadline?
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OneSpan Sign
Once a customer submits a document for signature, does the system automatically cancel the submission after a certain amount of time? We have an application that is using the .Net API to submit documents for signature.
File checksum
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OneSpan Sign
Our company has requirement for document validation. Does eSignLive API have an existing function or method to return document( or file) checksum if provided packageId and documentId. So I don't need to download document on our side but just get checksum.
Conditional signing workflow
Forum topic
OneSpan Sign
Hi there, I know that OneSpan has a feature to manage document workflow in a single transaction, meaning to adjust the sequence of signing multiple document within single transaction.
Signing package appears in reverse (or random) order
Forum topic
OneSpan Sign
Hello, I am having a problem where documents in the signing package appear to be ordered randomly during signing. We always send the documents in the same order. Is there any way to ensure the order of the package using the documents JSON?
Removing role programmatically from template results in "Cannot send package without approvals"
Forum topic
OneSpan Sign
Hi, Currently using APEX SDK to retrieve a template from OneSpanSign, then removing roles from the template as needed, if the number of signers change. I've currently defined 2 roles on the template, and am trying the scenario where only 1 is needed.