OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Uniqueness of names and ids
Forum topic
OneSpan Sign
Hi There, According to the requirements we have, if a person doesn’t completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction again.
Event Notifiers
Forum topic
OneSpan Sign
Hi, I'm looking at the event notifiers. https://docs.esignlive.com/content/c_integrator_s_guide/event_notifier/event_notifier.htm How are these normally used in the case of ESL:MESSAGE:SUCCESS:PACKAGE_OPT_OUT and ESL:MESSAGE:ERROR:PACKAGE_OPT_OUT.
Virtual Room
Forum topic
OneSpan Sign
Hi, Trying to configure virtual room via create package api call. For enabling it what do i need to pass in the request_body of the create package api call. Thanks
sender onbehalf in sender UI
Forum topic
OneSpan Sign
Hi, I am a bit confused about  “Delegation” scenario vs sender onbehalf owner scenario, are those 2 different thing? 
User getting error "No Role found for signer email [email address]"
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
complete email not received in GMAIL with attachment
Forum topic
OneSpan Sign
Hi,
Can we use Apex SDK without installing One Span package in the Salesforce
Forum topic
OneSpan Sign
Can we use Apex SDK without installing One Span package in the Salesforce? In other words, can we call below APIs from Salesforce without installing managed package https://community.onespan.com/products/onespan-sign/sandbox
Can you open a signing ceremony as the package owner when not a signer?
Forum topic
OneSpan Sign
Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.
Code Samples Not Showing
Forum topic
OneSpan Sign
Hi, Your code samples are not showing on your getting started pages eg: Creating and Sending a Package (.NET) Can you fix? Cheers, Mark
Email Notification Requests/Complete to Sign
Forum topic
OneSpan Sign
Through the REST API, make the email notifications configurable much like configuring the signing ceremony layout on a package by package basis. The user experience can be somewhat confusing when one completes a sign ceremony online and then receives an email requesting a signature.