OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Status Calls - daily limit
Forum topic
OneSpan Sign
Hi Can you please let me know what is the daily limit for status calls in Sandbox and PROD Regards Mario
How do I find the date when a package is sent
Forum topic
OneSpan Sign
Looking through the documentation and I'm unable to find a date for when the package was actually sent. Is this available somewhere?
Retrieve Signer’s status (bounced email, opt-out, expired) through REST API
Forum topic
OneSpan Sign
Hi, How to retrieve the status of the signer using REST API? Especially for bounced email, opt-out and expired. Thanks
Testing Digital Signing in the SaaS Sandbox Web Interface
Forum topic
OneSpan Sign
Is it possible for me to test digital signing (smart card using the PCC) through the SaaS sandbox web interface?
Japanese - reverting first and last name
Forum topic
OneSpan Sign
Hi team   Is it possible to revert for Japan/Japanese the First and Lastname?  
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
Field Injection - Check Boxes
Forum topic
OneSpan Sign
Hey there, I'm building out an application where I have to prepopulate a PDF with values the we either already have or gather from the user.
Notifications and race conditions
Forum topic
OneSpan Sign
I am responding to certain inbound notification events (i.e. DOCUMENT_SIGNED and SIGNER_COMPLETE) by making outbound calls using the SDK.
Enhance Signing Ceremony UX
Forum topic
OneSpan Sign
It would be extremely helpful to enhance the signing ceremony UX. Since it's the core component of an end-user, we would love to see enhancements to the UI/UX to make it a better/more intuitive experience. Below are a couple of items: 1.
Need a prompt/reminder at the time of signing ceremony
Forum topic
OneSpan Sign
Hi, We are implementing eSignature application for our field agents who would solicit electronic signature from their client on their tablet. Business has provided us a requirement that at the time of signing document XYZ, there needs to be a prompt or a reminder for the agent in Section 3 & 4 o