2888 results matched your search criteria
Mobile Multiple Signers - Navigation to the next Signer Spot Disappears until you Move the Screen
Forum topic
OneSpan Sign
If the signer has to apply more than one signature this is the experience i had. The navigation to the next signing spot disappears until you move the screen.
OneSpan Sign Email template variables
Forum topic
OneSpan Sign
Is there a way to customize email template variable (specifically $PACKAGE_OWNER_NAME) when we create package using `Clone` rest API ?
Retrieving signer inputs after signing
Forum topic
OneSpan Sign
Hi, I am wondering if it is possible gather signer inputs in input fields after signing via the API? We are looking to store text inputs and radio button selections.
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
Query the current signing order
Forum topic
OneSpan Sign
Now sure if this has been asked before, but we need to retrieve which signer was last sent the signature email by OneSpan, including the signing order of this signer.  Thanks! JP
update email after signing started
Forum topic
OneSpan Sign
Hi,   I saw one post in the forum, and saying after signing started, not able to update the signer's email address. but I tried it with SDK call and it seems works for me. anything I missed? thanks, Cindy
Locating an API Key
Forum topic
OneSpan Sign
Hi, I am trying to find my API Key that is mentioned in the following step by step guide. https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/ The first few lines define your connection information for eSignLive. public static final String API_KEY = ""; public st
Get signing status using signerID
Forum topic
OneSpan Sign
In our code, we are using the change signer feature. .CanChangeSigner() Once a new signer is assigned, the eSL server generates random signer ID. How can we get the signerID using .net to get the signing status of this signer. Please note that we can't use callbacks in our environment
OneSpan Sign VPAT documentation
Forum topic
OneSpan Sign
Hello, Where can I find Voluntary Product Accessibility Template (VPAT) for OneSpan Sign mobile application and for this software in general?   Thanks!
Signing with smart card
Forum topic
OneSpan Sign
Hi, when a smart card is used is the document also signed by a server certificate or something after all signers have signed? Also, how is non-repudiation retained when not using smart cards? Thanks, Jimmy