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845 results matched your search criteria
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
USe of WithAda() flag on packages with multiple signers
Forum topic
OneSpan Sign
Good Afternoon, i am currently in the process of updating one of our Applications to include ADA functionality. This application is pointed at the cloud implementation.
GetUpdatedPackagesWithinDateRange .NET 11.35 Public Sandbox
Forum topic
OneSpan Sign
Using the code below I only get 1 package back, but I can tell I should be getting multiple packages with multiple senders based on the date range.  Can someone please tell me what I'm doing wrong?  I don't see it?  Thx         
How can I have custom package id for package?
Forum topic
OneSpan Sign
Hi  Team,   I need to create a package with an existing unique id (custom id) while creating a package, ex for package payload {    ---------- "name": "TEST-Package",  "id":"1234dsfhsddfdfsghjgsdgs",
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Two-way SSL configuration enhancement in Java SDK
Forum topic
OneSpan Sign
Hello, Due to the security requirements of my company, we are required to use two-way SSL to communicate with eSignLive via API. Using the open Java SDK code posted in Github, it was easy to enhance com.silanis.esl.sdk.EslClient within my company to accomplish this.
Error while creating a package using sandbox api
Forum topic
OneSpan Sign
Hi , I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ? Database Exception Could not create a new package.
Expect Handwritten Signature without Default Fullname Signature
Forum topic
OneSpan Sign
We are using SignatureBuilder.captureFor() to ask for a handwritten signature, but after the expected user signs, not only the handwritten signature drawn shows up, but also the full name appears, it seems the full name signature comes upon anyway by default. Is it possible to show the h
Assigning Delegation for Expired Delegatee
Forum topic
OneSpan Sign
I have a situation where I set delegation to a sender using code that has worked in the past.  The indication was that the delegation was successful BUT it didn't work.  Looking in the UI I figured out that the users had used delegation before and it has expired.  when I reassigned
Unable to add document to a package via HTTP - Internal Server Error
Forum topic
OneSpan Sign
Hi there, I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.
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