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Questions about e-Notes (SMART Documents)
Forum topic
OneSpan Sign
Guys, I am looking over this page on the package settings for when we need to have a SMART Note created. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/package_settings_for_mortgages.htm Here it says that we need to include the following two fields. enote_data_section enote_attr
Date format of Date Bound field
Forum topic
OneSpan Sign
I looked in the docs and the API but this was not immediately obvious if this function existed so question: I can specify a bound field Date, that gets filled in by eSignLive with the date that the user signs. However the date format that is filled in now does not match the date on our PDF form
how can I determine intended recipients using the OssClient.GetPackage(new PackageId(packageId));
Forum topic
OneSpan Sign
I'm looking at switching from using the http client to using the sdk but I am running into diffences in the reponse object. The api returns a roles collection with a number of signers objects. the signers have a signer type, for ex.
Valid package name
Forum topic
OneSpan Sign
For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some informatio
Unknown Error While creating package
Forum topic
OneSpan Sign
Hi , i am trying to create a package using the rest API with sandbox url : https://sandbox.esignlive.com/api/packages.
Update one field while approving document
Forum topic
OneSpan Sign
Hi ,We have used Rest API to integrate with Onespan. We create transactions from template.
missing package details when search package.
Forum topic
OneSpan Sign
Hi there, I just start to use this function in our platform, and when I try to fetch all packages' info, I notice the response only contains 1 package details even the "count" value is 2. Could you pls help to check?
Retrieving SENT packages returns a COMPLETED package
Forum topic
OneSpan Sign
Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:
SDK version required for User-Agent changes in 11.36
Forum topic
OneSpan Sign
Hello, we were informed that a change will be coming to the API interactions in the 11.36 version.  If we integrate using the Java SDK, is it necessary to upgrade to the latest version of the SDK in order to correctly handle the removed user-agent header?  
How can we skip "Electronic Disclosures"
Forum topic
OneSpan Sign
Hi everyone, We are working to integrate OneSpan with Pega application in order to manage the Customer Digital Onboarding process.