OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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[Solved] Package Add Document - 406 Not Allowed
Forum topic
OneSpan Sign
Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
create package failed when connect to SaaS
Forum topic
OneSpan Sign
Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload
Is Custom Package ID supported by OSS?
Forum topic
OneSpan Sign
Hello, Is onespan allowing the sender to set a custom package ID?  
Using Text Anchor to add 3 signatures
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
Remove default disclosure electronic signatures document while creating new doc
Forum topic
OneSpan Sign
Hello, I am using PHP REST API. First i create draft package, then upload form with data, and then publish it. But there is disclosure electronic signatures document get created.
OneSpan Sign Developer: Transaction Export & Download Tool (CONNECTION ISSUE)
Forum topic
OneSpan Sign
We are trying to use this tool to download all the documents and test summaries of the application. However, when trying to connect through the channels offered by the system, it throws us the following error.
OneSpan notification event not working in Sandbox
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.
Laserfiche Connector - Cmpleted test transaction not dropped into the completed signed docs
Forum topic
OneSpan Sign
Yes. There are two issues:  
Getting "The API key is not valid. Please verify that you enter a valid API key." when trying to connect in Salesforce
Forum topic
OneSpan Sign
I created an OneSpan Sign sandbox account and I'm trying to connect via the Salesforce OneSpan app however when I try I get an API key is not valid error. Has anyone ran into this before?   
REST API with MS Power BI
Forum topic
OneSpan Sign
I'm trying to call OneSpan API call from MS Power BI, but currently unsuccessful.  How does one handle renewing Bearer Token? Below example was attempting to get a Token, didn't output error but seemed to hang. Mike(C)