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Forum topic
OneSpan Sign
So I have a current workflow that includes KBA on some signers for various packages. When the signer gets their signing url, we are seeing the attached error on the screen. Sometimes it takes us to where we can then proceed to answer the KBA and sometimes it doesn't.
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe.
The ceremony comes up but with this error at the top in a red box:
“Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Forum topic
OneSpan Sign
Hello,
We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be enabled on the account level for this dialog to work?
Forum topic
OneSpan Sign
Hello,
Am receiving the below error on deleting a document. When does this error occur?
"Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
Steps:
1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc.
2. Creating package with Sender detail and adding signer / documents.
3. and then opening a popup in design mode.
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2. We have integrated with OneSpan using the .Net SDK and we are looking to add KBA functionality to our integration. We have some questions that we were hoping you could help answer:
Forum topic
OneSpan Sign
We were successfully sending transactions and documents to OneSpan until the start of this week when we started receiving the below error. I have also put the invoking code below, it is based on the Apex SDK. It's a weird error as this was working on Friday..
CallOut:
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out:
1. suppress the Download links.