1317 results matched your search criteria
Signing Session in iFrame Error
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
need solution
Forum topic
OneSpan Sign
Steps: 1. We are setting Sender for package and document has owner tag. So Sender has to sign first doc. 2. Creating package with Sender detail and adding signer / documents. 3. and then opening a popup in design mode.
PackageService getJournalEntries
Forum topic
OneSpan Sign
Have tried every possible parameter to PackageService getJournalEntries that I can imagine and every value returns a 404. I added several notary journal entries to package ArdXvFMXC6rdEW6lpzHYhb4T1Pk= can you tell me the magic value that will return journal entries?
"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
Retrieving the metadata/position of the signature field from a document
Forum topic
OneSpan Sign
Hi, Is there a REST API that I can call and retrieve information about the position of the signature field(s) and metadata of a document? I would like to send a document Id/or package Id and get all the details of it.
Authentication code
Forum topic
OneSpan Sign
I have implemented the designer onespan iframe into our system. I am using laravel for doing this.  My question is regarding the sender authentication code which is a single use ?
Validation Error when using a dynamically generated PDF
Forum topic
OneSpan Sign
Hello, we have a scenario where we use ABCpdf to load a PDF document, populate form field values in the document and then use the document in an eSign package. When we try to send the package we receive a "Bad Request" response back: Could not upload document to package.
WithCustomID vs WithRoleID
Forum topic
OneSpan Sign
Hi -  SHORT:  How to assign "RoleID" to SignerBuilder in vb.Net ?
Not able to get document after signing
Forum topic
OneSpan Sign
Hello I am not able to fetch the documents after signing a package.