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919 results matched your search criteria
Document without signature
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error when I am creating a new package with two documents. "The role must have at least one signature on the document in order to have associated fields." Package id: ysKrGN_i6ZUvO6gwRGzzqoYXGdM=  
iPhone hand writing problem
Forum topic
OneSpan Sign
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device). But the problem with an iphone is the default Safari browser overlap the "confi
how to download flatten version of document
Forum topic
OneSpan Sign
Hi, I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level? Currently, we are using something like the below, it's giving me unflatten one.
Resource Not Found error in e-sign frame
Forum topic
OneSpan Sign
We are consuming onespan esign feature. From this morning we are getting resource not found error message in the esign frame. API url: "https://sandbox.esignlive.com/api/authenticationTokens/signer/multiUse" Console log shows the below message.
Signing Ceremony - Set the handoverURL when generating the link
Forum topic
OneSpan Sign
For the Signing Ceremony we currently can set the HandoverUrl only when the Package is created. It would make more sense and allow more flexibility to be able to set/override the HandoverUrl when the Signing Ceremony link is generated (e.g.
ERROR: The email is already in use for this package
Forum topic
OneSpan Sign
Guys, While trying to send a package, I got this error. "error.validation.userAddition.duplicateEmailUsage - Error Message: The email is already in use for this package. - Error Name: Validation Error - Technical Info -"  
Download multiple signed docs from a package as one PDF
Forum topic
OneSpan Sign
Hi,   Is there any feature in OneSpan (.NET SDK or manual download by owner), that lets the package owner download multiple signed docs from the same package as one single PDF?
Notification Response
Forum topic
OneSpan Sign
When we send a Notification to a signer using the Notifications API and the response is "200" or "OK" what does that exactly signify? Does it mean that the email was sent from OneSpan?
HTML tags are removed instead of being encoded
Forum topic
OneSpan Sign
I've noticed that HTML tags are removed instead of being encoded. For example, the Signer opted out with a message: Can't sign as there is a tag visible. In the admin panel, there is a message: Can't sign as there is a tag visible. Which is wrong as it doesn't cont
Document Markup
Forum topic
OneSpan Sign
One of your competitors offers something they call a 'document markup feature' that allows signers to make changes to documents and negotiate changes during the signing process. Does OneSpan have any feature like this currently or is it on the roadmap?
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