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2081 results matched your search criteria
Creating package error help
Forum topic
OneSpan Sign
We have a time when we keep getting this error Silanis.ESL.SDK.EslException: Could not create a new package. Exception: Unexpected character encountered while parsing value: . Path '', line 0, position 0.
Restricted Symbols in Document Names
Forum topic
OneSpan Sign
Hello, I've noticed that creating documents with names that contain the windows restricted file name symbols ( ":\|/*?> ) will cause the documents to be shown in the signing ceremony and audit information with those symbols replaced by underscores.
Decline to Consent Warning
Forum topic
OneSpan Sign
Hi Guys, Got another one.
Adding senders to an account without sending invitation email
Forum topic
OneSpan Sign
Hi, I am looking for a way to add senders to our OneSpan account without sending the invitation email.
Declined Reason
Forum topic
OneSpan Sign
Hi team, If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason? Thanks in advance!
HTML tags are removed instead of being encoded
Forum topic
OneSpan Sign
I've noticed that HTML tags are removed instead of being encoded. For example, the Signer opted out with a message: Can't sign as there is a tag visible. In the admin panel, there is a message: Can't sign as there is a tag visible. Which is wrong as it doesn't cont
Text Tags Error - "role must have at least one signature on the doc...
Forum topic
OneSpan Sign
Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
How to search DocumentPackage by attribute?
Forum topic
OneSpan Sign
Hi, I want to create empty packages with DRAFT status and one custom attribute (i.e internalID). DocumentPackage documentPackage = newPackageNamed("TEST_PACKAGE") .withAttributes(newDocumentPackageAttributes() .withAttribute("internalID", "123456"
Links in document
Forum topic
OneSpan Sign
It appears that all the links withing PDF document become inactive once document went trough a signing process. i have tried 2 cases and none worked. 1. Created PDF doc with link to a web page. 2.
Package status is 'InProgress' after signing all documents
Forum topic
OneSpan Sign
Hello, I could see the package is still in progress even though all the signers have completed signing all the documents. We couldn't understand why it happened. Could you please help me out with this. packageid: "RhfCTrfhhO1UKS2A1rQU6FFto_8=" Thanks, Sushma
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