OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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JSON Schema References
Forum topic
OneSpan Sign
hello, this may no be the correct forum to post this question. I've most likely overlooked this somewhere, however, where has the team published the various JSON schemas? i'd like to build some to assist with serialization/deserialization. cheers.
how to change the sender email like [email protected] without first name and last name
Forum topic
OneSpan Sign
Hi , How to change the sender email like [email protected] without first name and last name because it has been sending mail to customers like with my email id , first name and last name .
Package status is 'InProgress' after signing all documents
Forum topic
OneSpan Sign
Hello, I could see the package is still in progress even though all the signers have completed signing all the documents. We couldn't understand why it happened. Could you please help me out with this. packageid: "RhfCTrfhhO1UKS2A1rQU6FFto_8=" Thanks, Sushma
Failed to search on and/or bind to LDAP server(s)
Forum topic
Intelligent Adaptive Authentication
Hello, I have an issue in IAS integration with AD. I can't add AD users to IAS for event logs i got below error: {Error Code: '(-30)' ; Error Message: 'Failed to search on and/or bind to LDAP server(s)'}}
Results screens
Forum topic
OneSpan Identity Verification
Hi   Is there any customisation available in the results screen to amend the wording on the failure to identify screen in the POC environment? or any workflows with alternative results screens   Thanks 
esignlive package
Forum topic
OneSpan Sign
Hi All, Please could you help me with esignlive convention and salesforce SDK I am trying to find out if there is anyway to esginlive convention during create package using Salesforce SDK Any code or snippet will be helpful. Thank you -Ted
Can documents in package be watermarked ?
Forum topic
OneSpan Sign
Hi team Could you let me know if there is a way to water mark a completely signed document (or all) in, a package with multiple documents ? Some info: Package auto-complete option is disabled on the package i am referring to above. Uday
Mutliple CAPTURE fields populated automatically, when the 1st field is signed
Forum topic
OneSpan Sign
Currently when the signer signs one CAPTURE field, then the other CAPTURE fields for the Signer are populated with the signature automatically when they are clicked on. Can this be prevented. We need the signer to physically sign all the fields.
SandBox Portal
Forum topic
OneSpan Sign
Hello, I want to check two point with you. 1. I can not arrange documents in Sandbox template layout. 2. When I reduce the field or increase the field size using the mouse in sandbox , it is changing the font (see attachment). Thanks, Nehme
Signature Tags Misplaced using X/Y coordinates on Document
Forum topic
OneSpan Sign
Hi, I am currently running into an issue with utilizing X/Y coordinates to position signature tags for documents in eSignLive.