OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
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Email bounce, PIN lockout status availabe for each Signer
Forum topic
OneSpan Sign
Based on past investigation and a recent onespan posting it appears callbacks remain the only way to get email bounce back, and pin lockout notification. This information would be beneficial via the APIs. If reluctant to have it be in the signer status... as signature pending is considered valid...
Validation error: error.validation.verifyDocument.documentExtractError
Forum topic
OneSpan Sign
Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency).
Package Create - Cannot send package without approvals.
Forum topic
OneSpan Sign
Hi Team, We are trying to integrate One Span Sign into our PHP Laravel application. We got the sample from the support team. But we are getting the following error when we try to create the package. Here we are using PHP CURL functionality to initiate the REST API calls.
Send new document in existing package
Forum topic
OneSpan Sign
I'm trying to send a new document in a package that has the status: Draft But I get the error response
Trashing Transactions - Reasons and Notifications
Forum topic
OneSpan Sign
Hey! I have a couple of general queries regarding the movement of a transaction into "Trash" that I have been unable to find answers on.
Execution time for PackageId packageId = eslClient.createPackage(documentPackage
Forum topic
OneSpan Sign
Hello Michael, During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute: PackageId packageId = eslClient.createPackage(documentPackage); Can you please let us know how much time this should ideally take?
Performance improvement
Forum topic
OneSpan Sign
Hi There, In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
name cannot be null or empty
Forum topic
OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
C# : How to post more than PDF file to eSignLive (new interface)
Forum topic
OneSpan Sign
Hi eSignLive Team, I am working on an integration between eSign Live and Ebix Inc.
Will update a signer's email or mobile trigger a notfication resend or I need send the notification by notification API?
Forum topic
OneSpan Sign
as the subject. Thanks.