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1548 results matched your search criteria
Approvals role field
Forum topic
OneSpan Sign
Guys - When creating an approval, does the "role" field of that approval have to match the "id" field in the role object for that signer or the "id" field of the signers object in the that role object?
API Call - verification
Forum topic
OneSpan Sign
Hi,   in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?  
Obfuscating certain documents fields varied by signer/role
Forum topic
OneSpan Sign
When a particular signer or role signs can we obfuscate certain data points to prevent them from seeing information?  ...while a different signer/role CAN see the information. This would help me with some design considerations. Thank you, Randy
Retrieving approvals
Forum topic
OneSpan Sign
I'm not having any luck with the code below to retrieve approvals. It's not outputting anything. Any ideas why?  
SMS authentication
Forum topic
OneSpan Sign
Hi, for signer SMS authentication option, does it only send SMS code to the cell phone? if the signer doesn't have cellphone, does it do text-to-voice to a landline?   thanks, Cindy  
Removing popup menu after signatures are taken
Forum topic
OneSpan Sign
Hi, We have implemented esign in our application. For user friendly app, we want to remove popup menu that comes after signatures are taken from users.
Injecting Field Values - Checkboxes and Radio buttons
Forum topic
OneSpan Sign
Can a checkbox or radio button be "checked" or selected by sending a value in the JSON payload? We are having trouble getting a checkbox to show up as selected or checked. Text fields work fine. We have sent values for the checkbox such as "X", "1", "true", "on" and nothing works.
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
OTP Triggering before the user clicks the link from email
Forum topic
OneSpan Sign
Hi , We are using our own twilio to send SMS. Once the User clicks on the link from email , onespan will call the Callback url configured in account settings with the OTP. And we inturn ,send it to the users by our Twilio account
Change to Radio Buttons?
Forum topic
OneSpan Sign
Guys, Was there a change to how radio buttons are being sent? For some reason I am seeing an issue where it appears all of my radio buttons are being sent as the same group and when I try to pull the package information from the GET API call, they are not in the package.
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