2132 results matched your search criteria
not generating PDF
Forum topic
OneSpan Sign
Hello, I am creating package. After that I am writing data in that PDF via fields extraction. And downloading that PDF that is written. It was working perfect till now. But suddenly today, The PDF is getting blank that is 0 size.
email customization
Forum topic
OneSpan Sign
Hi, We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing ceremony is complete. For speed, I used the sandbox.
Calculated Fields
Forum topic
OneSpan Sign
I have been asked to explore automation of a form that is currently hosted in Excel.  It includes some simple calculations (sums mainly).  Does Sign support calculated fields?
Formatting Fields
Forum topic
OneSpan Sign
Is it possible to format certain fields like you can in excel? Lets say we want the customer to enter a dollar amount... can we format the field to currency? or number? or are we only able to do text? 
Date Field
Forum topic
OneSpan Sign
The Date/Time Stamp that gets populated on the signed document is a small font, is this something that can be adjusted?
disableDownloadForUncompletedPackage vs downloadButton
Forum topic
OneSpan Sign
What is the difference between the following 2 download options.
Creating a signature package with separate signers and a different sender still shows the sender's name in the list of signers in the signature box placement web GUI
Forum topic
OneSpan Sign
Hello all, My goal is to enable an admin person to easily assist with a signature package (they will be the sender) but where the admin person is strictly the sender and will never be a signer.
Custom ID Format
Forum topic
OneSpan Sign
Hello, Can't seem to find the documentation that I swear I saw at one point that said the ID fields must meet certain criteria? Am I crazy?
Unexpected Error
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Datetime offset when signing
Forum topic
OneSpan Sign
Guys, We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.