225 results matched your search criteria
Signer email with all Capital letters does not generate signing ceremony token.
Forum topic
OneSpan Sign
Hi, Signer email with all Capital letters, for example [email protected] does not generate signing ceremony token. But package id is generated. Can you please help me to solve this issue? Thanks.
SMS authentication
Forum topic
OneSpan Sign
I'm trying to use SMS authentication for my signers, but I can't figure out how to format this in my JSON. Any ideas?
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
SMS authentication
Forum topic
OneSpan Sign
Hi, for signer SMS authentication option, does it only send SMS code to the cell phone? if the signer doesn't have cellphone, does it do text-to-voice to a landline?   thanks, Cindy  
Signer Authentication
Forum topic
OneSpan Sign
Hi, can you please help with Signer Authentication REST API code Thanks Naresh
JWT Authentication
Forum topic
OneSpan Sign
Hi, Trying to configure JWT authentication. It would be great if someone could share any resource, links for configuring the same. Thanks
KBA Authentication
Forum topic
OneSpan Sign
Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Signer authentication
Forum topic
OneSpan Sign
Hi OSS Community Team, For signer person ui we use OneSpan signing URL (https://sandbox.esignlive.com/authentication?target=https://sandbox.esignlive.com/transaction/{:transactionId}/sign&loginToken=******) to get data, in this case we get HTML page.
API Key
Forum topic
OneSpan Sign
If a customer builds an integration using the API, they would at minimum need to reference the API key to connect to OneSpan is that correct or could they use access token?  
Create signerAuthenticationToken
Forum topic
OneSpan Sign
Hello I found this code for to be able to create a signing session :