OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Everyone in workflow received email signing completed
Forum topic
OneSpan Sign
Hello, Users are complaining that they all receive an email when signing is completed.
Signer status
Forum topic
OneSpan Sign
Hi, In the OneSpanSign.Sdk for .Net I am missing the field signed on the Class OneSpanSign.API.Approval.
Update Document "Effective" Date based on LAST Signing Date of Multiple Signers?
Forum topic
OneSpan Sign
Hello, I have a document that requires signatures from multiple signers.
Retrieve confirmed packageId
Forum topic
OneSpan Sign
Hi, We are currently facing issues where we did not receive the confirmation (PackageId) from eSign with didSynchronizeTransaction. So, is there a way to retrieve PackageId with a given temporaryId from iOS SDK?  
start signing ceremony via authentication token
Forum topic
OneSpan Sign
Hi, for InPerson signing, we manually launch signing ceremony with  GET https://sandbox.e-signlive.ca/access?sessionToken=token from Postman, I got the response as sessionId such as  {
Optional signatures
Forum topic
OneSpan Sign
Hello, We have a form that has two signature spots but the user only signs one spot. Would the Silanis API allow some sort of command for optional signatures?
package attributes using android sdk
Forum topic
OneSpan Sign
Hi, is there a way to include attributes using android sdk?
Temporary Error When Clicking on 'Next' on Signing steps
Forum topic
OneSpan Sign
Hello Onespan, I am currently having weird error. On signing steps, when I click on 'Next' or 'Accept', (Only sometimes) Onespan prevents me to proceed with "Validation Error" (Please refer attached screen capture).
Back-end setting to require signature for every signature box
Forum topic
OneSpan Sign
Hi, I am wondering if there's a back-office setting or configuration option that would force a signer to explicitly sign in every signature box instead of the current behavior - which is to collect the signature once and apply it to all signature boxes. Thanks in advance for any info you can provi
How to restrict the Thank you confirmation window after signing process
Forum topic
OneSpan Sign
Hi, Currently after signing the process we are receiving the Thank you window with Close and Exit e-SingLive buttons. We are getting the eSignLive Login page at the time of clicking on "Exit eSignLive" button.