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173 results matched your search criteria
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
This signature is not assigned to you for signing. response
Forum topic
OneSpan Sign
Hello, I am getting the following response, and I believe that I am sending the correct data. I will copy here the request I am making request: { debugId: 1, uri: 'https://sandbox.esignlive.com/api/packages/oGGmH-MrSdWrf3hPBMirqiiCgG8=/documents/b98bb1fa64f49dc9003b230c401426c9cf86be
Acquiring the Authentication Token
Forum topic
OneSpan Sign
I'm trying to get the Authentication token with the following code, however its return error "The remote server returned an error: (405) Method Not Allowed." string url = "https://sandbox.esignlive.com/api/authenticationTokens"; string apiKey = "WXNKRk9vb*****************";
Can a secondary signer be optional?
Forum topic
OneSpan Sign
Hi, I followed this guide to format my PDF to accept signatures for my client1 and client2. However, client2 is an optional signer.
Incorrect count of results when querying packages
Forum topic
OneSpan Sign
I'm querying packages from OneSpan Sign REST API. I don't use any filters, so I expect to get all of the packages. There are two, one in the inbox, and one in the drafts folder.  Here's query
Signing for a spouse - 2 signers, but one session?
Forum topic
OneSpan Sign
Years ago, with our initial eSign implementation we noticed a significant drop off when we required a married couple to sign separately.
Signing Session in iFrame Error
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Custom consent document
Forum topic
OneSpan Sign
Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from the documentation to add a consent document but w
Sample Dotnet C#
Forum topic
OneSpan Sign
Hello, We try to use .NET SDK , but you don't use C#, and try to translate to another language. https://community.onespan.com/fr/documentation/onespan-sign/guides/guides-de-demarrage-rapide/developpeur/creation-et-envoi-dune-transaction#tab-header-1 We could not use :
Upload a new document through multipart/form-data using Postman
Forum topic
OneSpan Sign
Hello! I seem to be getting a 500 when I try to upload a new document.
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