364 results matched your search criteria
Retrieving packages for all senders using the API key and .NET SDK
Forum topic
OneSpan Sign
Should I be able to view current packages for all senders under the same account using the API key and .NET SDK? I have created a Sandbox account with an additional sender and can successfully create a new package in DRAFT passing only the secondary account as the sender.
documentGetPageImage and page size returned by PDF engine
Forum topic
OneSpan Sign
Hi Forum members Where is it  defined the default page size for documents? Can the page size be assigned different values per account?
Copy Template Tool Not Copying
Forum topic
OneSpan Sign
Hi, I am trying to use the OSS - Template and Layout Copy Tool to copy a template from my Sandbox test account to our Production account.  I enter the Source/Destination API keys and environments and hit Test Connection.  I am informed that all API keys are valid. 
eWitness User Creation Error
Forum topic
OneSpan Sign
Hi, when I try to create an eWitness account I get this error message: "The Account of this username already exists". What is the procedure for creating a new eWitness account?
Create a sender session to display just ONE package in package view
Forum topic
OneSpan Sign
Hi, i am trying to integrate our web application with e-signature and display the "package view" for sender in iframe. What i CAN do and what is working is to obtain a session and build a package view for sender: private String getRedirectToPackageViewForSender(EslClient eslClient, Authenticatio
call back event
Forum topic
OneSpan Sign
Hi,   in our current version 11.25, I found for callback event  i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request. 
Updating Callback Events
Forum topic
OneSpan Sign
Hi, Is there a way to just update the registered callback events for an account without having to update that account's callback url and key as well?
forgot password email
Forum topic
OneSpan Sign
Hi, I am the sender, and i want to receive the email when I click ‘forgot your password’ link in the login page.
Timestamp shows different timezone for the same Email id in different txns
Forum topic
OneSpan Sign
Hello Team, Greetings for the day. I use the same sender (Myself) in the sandbox and the time zone on my account is EST. Breakdown of scenario: Transaction 1: Sender: Myself(ESL registered email with EST timezone in the account) Signer: Myself w
Generate Client ID and Secret
Forum topic
OneSpan Sign
I have a business account that all users delegate into and now they want to use it to send transactions via an integration.