369 results matched your search criteria
Forum topic
OneSpan Sign
We have not been successful using the Delegation tool. We get an error when testing the connection.
The account doesn't have Manager type or an Admin Role.
The account is [email protected] in SBX 2 and it does.
Thanks for the help!
Forum topic
OneSpan Sign
Hi,
in our current version 11.25, I found for callback event i.e PACKAGE_READY_FOR_COMPLETE, the sessionUser has the account user id information in the request.
Forum topic
OneSpan Sign
Hi,
I found the 'search' function is in different place when user login the account. I assume this's account setting different, if so, could you please let me know what setting is impacting the behavior?
Forum topic
OneSpan Sign
Hi,
I have the question regarding layout after transferring ownership
Example:
sender UI account "A" as the owner, sender UI account "B" as the sender under "A"
1) "A" creates the layouts and make those layouts as shared
Forum topic
OneSpan Sign
Hi Duo,
We have one scenario in which we have 2 salesforce orgs. For the first org we want to submit the pdf for signature using APEX SDK and in the another org we want to sign the pdf from Salesforce Community page using APEX SDK only.
Forum topic
OneSpan Sign
Hi,
I would like to file a bug/enhancement :
We noticed Sharing templates doesn’t seem to be working in this specific situation : As the Main account holder, I have created templates under my account and shared them.
Forum topic
OneSpan Sign
Hey team,
We want to delete a sender and re-invited to another account. But when I called the API below:
HTTP Request
DELETE /api/account/senders/{senderId}
HTTP Headers
Accept: application/json
Content-Type: application/json
Authorization: Basic api_key
The sender wasn't successfully deleted.
Forum topic
OneSpan Sign
Hi Team,
I am trying to create a transaction. I am the account owner. I am adding 'X as a signer, but when I retrieve the transactions, I am also added as one of the signers in it.
Is there any way to exclude "account owner" from the signers' list?
Forum topic
OneSpan Sign
When I open document in designer mode to add fields, My name (account holder name) is listed in signers select box. But I don't want my name in default.
Is there any way to hide my name (Account holder name) from signers list,
I am using MEAN and opening document in iframe.
Forum topic
OneSpan Sign
Guys,
Can someone tell me what the standard time out setting is for the digital signing room? Is it changeable on an account level? Also, since we getting the user auth token, is this taken into account or does the digital signing room timeout override what is being sent from the user auth token?