eWitness User Creation Error

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Hi, when I try to create an eWitness account I get this error message: "The Account of this username already exists". What is the procedure for creating a new eWitness account?

Reply to: eWitness User Creation Error

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Hi there, This is because you cannot have an e-witness account with the same email address as your backoffice account. Please use a different email address and username when creating a new e-witness account.
Haris Haidary OneSpan Technical Consultant

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