353 results matched your search criteria
Blue circle/swirl signature watermark
Forum topic
OneSpan Sign
What is the blue swirl watermark (image attached), next to the signature, on a signed document? Is there a way I can remove this or replace it with my own image? Thanks, -K
hide - Confirm button
Forum topic
OneSpan Sign
Hi I am unable to hide the confirm button. The button is disabled, but I cannot hide it. package id on sandbox is VAV3tvWNJYyaz3FNxTta4q3IuXI= See the attached screenshot Regards Mario
disableDownloadForUncompletedPackage
Forum topic
OneSpan Sign
Hi For the package id 3W4u7y3fgdBUMmSE0ZciFWdUzNo= , the disableDownloadForUncompletedPackage was set to false however I cannot see the download button during the signing ceremony Please see the attached screenshot. Thanks mario
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
Uploading documents
Forum topic
OneSpan Sign
Hi, Is it possible to upload additional attachments when completing/signing a package? For instance if a signer had to upload a scan of their drivers licence and then sign. Would that be possible? Thanks,
Cancellation with SmartNote
Forum topic
OneSpan Sign
Guys, If we cancel a transaction that has a SMART Note attached to it, does the note get cancelled out of our vault as well or do we need to take steps and manually remove it?
Support for non-latin characters
Forum topic
OneSpan Sign
Hi, I've tried to fill fields with non-latin characters like łóźćżę, but the result in signed PDF is wrong (see attachment). Is there any way to enable UTF-8 for it?
number of packages in the Inbox
Forum topic
OneSpan Sign
Hi, from the screenshot I attached, there are total 14 packages in the inbox, but I only see 1 package in the inbox could you explain where are other 13 packages ? thanks, Cindy
Attaching a PDF to the Form via Sender to include in Package
Forum topic
OneSpan Sign
We have a use case for the sender to attach an additional PDF document to the form in the package.  For context, our implementation has a library of forms that our users can select from with pre-defined merge fields and signer blocks.  We do not use the designer tool.&n
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy