1419 results matched your search criteria
Forum topic
OneSpan Sign
Currently trying to customize my package.... It is an existing template on my sandbox and I would like to be able to customize the fields each time I clone the package. Is this possible?
This is the current JSON payload I am sending... the signer information works but the fields are not working.
Forum topic
OneSpan Sign
Hello,
Our network admins moved our DNS servers yesterday and this morning our esign callback is failing.
Failed to communicate with the callback server.
URL: https://URL.in.question/Esign/EsignComplete.aspx
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
Forum topic
OneSpan Sign
eSign Document is embedded as an iframe. While the signing ceremony is being performed on mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)
Forum topic
OneSpan Sign
Hi, we changed server provider yesterday, and now we're not getting the notification callbacks.
We already changed the DNS and we confirmed that it's pointing to the right box.
Do you guys need to bind the address to a specific IP? If so, the new IP for our api is 209.166.133.108.
Forum topic
OneSpan Sign
When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that package in my own DB.
Forum topic
OneSpan Sign
I am needing the SQL Sripts that are referenced in the Database install. I can not seem to locate the ESL.SP. DB.SQL. Scripts, as I need to give detailed instructions to our DBA TEAM.
Forum topic
OneSpan Sign
How to exclude Lock user from Signer/receipient search List - I am getting search result even if esign sender/account in Locked status? How can i make sure only Active status users list should be displayed and available for selection?
Below REST command get executed -
Forum topic
OneSpan Sign
When calling the following register function :
EslClient eslClient = new EslClient(apikey, apiUrl);
eslClient.EventNotificationService.Register(
EventNotificationConfigBuilder.NewEventNotificationConfig(callBackUrl)
.ForEvent(NotificationEvent.SIGNER_COMPLETE).F
Forum topic
OneSpan Sign
I've not been able to find documentation which explains the differences between flattened and active documents.
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is?
The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.