135 results matched your search criteria
urgent: do we need a separate sandbox?
Forum topic
OneSpan Sign
hi, we have developped a platform that make it easy to integrate digital signature solution with differents internal application in a company. a customer is interested and thus we need to deploy our platform in their Azure web application. my idea was that is to request a sandbox + prod environment
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
name cannot be null or empty
Forum topic
OneSpan Sign
While attempting to upload a document to a package via the following call: https://sandbox.esignlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documents I am presented with the following error: POST https://sandbox.e-signlive.ca/api/packages/9uPhYzkvKRJXmdxv4Bje_7gz9Ls=/documen
List of Error codes, Error Messages, Error Name
Forum topic
OneSpan Sign
Hi, I have noticed that there are a bunch of different error messages under the EslServerException. Where can I find a list of all these error messages with their corresponding error codes and error names. Example: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exce
Laserfiche not getting back the signed documents Need help troubleshooting
Forum topic
OneSpan Sign
Need some assistance -   
Error while creating a package using sandbox api
Forum topic
OneSpan Sign
Hi , I'm getting this error only on my TEST server , works fine on my local machine. Could you please advise ? Database Exception Could not create a new package.
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
OneSpan Sign integrated with Salesforce Communities
Forum topic
OneSpan Sign
We’re looking to use OneSpan Sign directly in a Salesforce Community (Community Plus licenses) out of the box but it's not working.
Add full error messages to the .NET SDK
Forum topic
OneSpan Sign
The following code does not return the specific error message.
Get 400 error Cannot send package without approvals when eslClient.SendPackge()
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK.EslServerException: Could not send the package.