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Forum topic
OneSpan Sign
Hello Folks,
We are currently evaluating eSignLive and have couple of questions related to specific use cases.
1. Is there support for SMS authentication for In Person signing.?
Forum topic
OneSpan Sign
We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange. We DO get results using those as long as we move the date range back to at least last November. The catch is that if we
Forum topic
OneSpan Sign
Good afternoon,
I have 2 questions.
1. For a signing event does the email link ever expire for the customer ?
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony.
Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN.
Some times the SMS is not sent.
Forum topic
OneSpan Sign
Hi,
We're investigating a production issue where some packages are not completing, even though they appear to be complete. They return a status of "SIGNING_COMPLETED" when queried via the REST API.
Forum topic
OneSpan Sign
I was successfully able to change my package status to DRAFT by using the code supplied in your guide.
Forum topic
OneSpan Sign
We are in process of changing OneSpan SDK to OneSpan REST
In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output.
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
Forum topic
OneSpan Sign
I want to update the status in my database as soon as user sign the document. I haven't found code to get the status as soon as signer sign the document. I did register all the even using callback example code.