128 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I want to upload customized default consent form for every package, and my account already removed the 'default consent' form. when I tried to upload the form as document id as 'default-consent', this form always in document index 1 instead of index 0 as expected. any idea?
Forum topic
OneSpan Sign
Hi -
We're developing a new feature where our auto dealers can issue new versions of a priorly issues document. We were wondering if there was a good way to void the old one, but not delete it? I am aware of the remove endpoint in the API, just curious if there are other options.
Forum topic
OneSpan Sign
Hi,
I was wondering if it's possible to change the "Clear All" message. Right now if you click on the button this message pops up: "You are about to remove all the signature fields and barcodes from this document.
Forum topic
OneSpan Sign
Guys -
Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?
Forum topic
OneSpan Sign
Right now there's the option to update transactions to replace a signer either manually after checking transaction reports or using API https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/adding-updating-and-removing-signers
Forum topic
OneSpan Sign
We have a need to transfer completed packages from a signer to viewable from another signer. We have had signers retire or leave the company and want to transfer their documents to be viewable by another signer.
Forum topic
OneSpan Sign
Hi,
We're investigating to moving to the new package/layout designer and had some questions.
In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Forum topic
OneSpan Sign
We have some users who have created many shared templates/layouts for our employees to use in OneSpan Sign, but have never sent any packages themselves. If one of these users leaves the company, I am assuming their templates/layouts will be removed if we delete their account; is that correct?
Forum topic
OneSpan Sign
We have several templates that contain too many input fields for accepting user inputs. Nowadays, we have a requirement to update the content of the document used in the template, even if it is a minor word change at the bottom section of the document.
Forum topic
OneSpan Sign
Hello,
I am working on an eSignLive integrtion through the SDK and I have the following requirement for multiple signers:
Given: a DocumentPackage for signing with eSignLive and 3 Signers.
Then:
1st&3rd Signers should "Click to Sign" (using provided in email link)
2nd Signer: should N