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283 results matched your search criteria
Don't send document creation email
Forum topic
OneSpan Sign
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.
Sender and Owner event notifications emails
Forum topic
OneSpan Sign
Hello. I have a created a transaction and assigned to it a Sender (different from the Owner). As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well? Thank you
Update document order in package
Forum topic
OneSpan Sign
Hi ,After cloning package , I want to reorder documents in the package before it is sent. Basically I want 4th document in the order to move at first place. I am using Rest API. Is there any way to handle this ? Please let me know. Thanks 
Package Status back to Draft
Forum topic
OneSpan Sign
I just posted another question that might be related to this one: https://developer.e-signlive.com/forums/topic/change-incorrect-signer/ I am trying to change some incorrect signers, but I can't change a package once it is "SENT". Can I change a package back to "DRAFT" status?
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
custom forms to be prefilled different on each send
Forum topic
OneSpan Sign
I use several of my own custom forms and clients applications in my insurance agency. Every form sent will need to have certain data lines such as value of home, limit of liability ,mailing address for my insured,,, filled with different data for each client. How do I do this?
Choose to Decline to Sign
Forum topic
OneSpan Sign
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons.
oAuth2
Forum topic
OneSpan Sign
I can't seem to get oAuth2 working so I'm wondering if anyone has.    All my attempts for token retrieval end in a 401 with an invalid_client response.    I'm sure my account is setup correctly and the values are being sent correctly in the auth call.
Sample PLSQL program or anonymous block to send PDF document to a package for esign
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. Could you please share the anonymous block or wrapper program to call send a pdf file to the existing package. 
textfield with longer default value is not rendering in the document
Forum topic
Intelligent Adaptive Authentication
Hi Team, Trying with below textfield with defaut value, but not showing text field after onespan sent the document. {{*esl_InstitutionName:" + ID + ":textfield:offset(0,-2),Value("Enter the client details")}}  
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