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138 results matched your search criteria
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.
Packages and Documents
Forum topic
OneSpan Sign
Hi, I am trying to integrate the flow into a node application. I am stuck at the add documents/start session stages. I have created a template via the web UI. I am able to create a draft package via the REST API. However I don't know what to do to make a package not a draft.
Modifying Handover URLs after package creation
Forum topic
OneSpan Sign
Is it possible to update the handover urls everytime a different user accesses the package? We have users who will access the document via sa personalised URL and we are hoping that after signing it would navigate them back to their personal url.
Maximum Length of Package Name
Forum topic
OneSpan Sign
Hello, what is the maximum number of characters allowed in the package name?  The JavaDoc for the method PackageBuilder.newPackageNamed() states: @param name the package name @size(min="1", max="64")
DatePicker "SigningDate" fails on selecting date
Forum topic
OneSpan Sign
Hi friends, I have an issue with signing data from the web interface. DatePicker fails on open and I can`t select date. Javascript error "TypeError: Cannot read properties of null (reading 'length')"; I using VS2019, C#, WebView2 component
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
Enhance Signing Ceremony UX
Forum topic
OneSpan Sign
It would be extremely helpful to enhance the signing ceremony UX. Since it's the core component of an end-user, we would love to see enhancements to the UI/UX to make it a better/more intuitive experience. Below are a couple of items: 1.
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.
Force mobile UI for signing ceremony?
Forum topic
OneSpan Sign
Hello, I are not using the iOS SDK, and instead loading the signing ceremony from the signingURL in web views on both iOS and Android tablets.
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