OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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iPhone hand writing problem
Forum topic
OneSpan Sign
If I choose the signer and the handwriting process for signature type, then the user can see the white window on his phone and apply his signature with his hand or with is electronic pencil (if available on his device). But the problem with an iphone is the default Safari browser overlap the "confi
When creating a Custom Button in Salesforce!
Forum topic
OneSpan Sign
Hello, Can you please take a look at the below and clarify?
Support for Injecting PDF Check Boxes and Radio Buttons
Forum topic
OneSpan Sign
As discussed here there currently is no support for PDF check boxes or radio buttons when injecting values into a fillable PDF through your REST API (I am unsure about your SDK).
Hide watermark over Capture
Forum topic
OneSpan Sign
In our workflow, we have one situation that customer will enter an actual written signature. But we see there a "E-Signed By" watermark over the signature. Is there any way to hide this watermark?
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Type to sign
Forum topic
OneSpan Sign
Do you offer the ability for users to type their name and create an electronic signature? We only see Click to sign (which doesn't create a signature) and capture where the user must use the mouse. Thank you.
Email delivery status?
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively monitor email delivery status via the API?
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.
Remove Signature that is stored @package level
Forum topic
OneSpan Sign
Hello Team, Can we remove the signature that is captured @Package Level which we use to apply again on the further docs of that package. Instead of creating new package to capture new signature on Signer change. Thanks, Navya.
Need help with modifying Salesforce URL Code
Forum topic
OneSpan Sign
I am working through the OneSpan tutorial for Automating Transaction Creation in Salesforce in Salesforce Lightning Experience but I am getting hung up in the creation of a field to store the automation URL.