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991 results matched your search criteria
Issues with Authentication on Sandbox
Forum topic
OneSpan Sign
Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API. I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill the problem down. What I'm observing is that my first attempt
DocumentConversionCommand failed and failed retrieving fallback
Forum topic
OneSpan Sign
Hello, This was working yesterday, and now I'm getting the following error. There haven't been any code changes on our end. Using .NET SDK version 11.0.0. Could not upload document to package. Exception: The remote server returned an error: (500) Internal Server Error.
Missing Signature Fields in JSON
Forum topic
OneSpan Sign
Hi, I've created a layout containing a signature with all available fields (Signing Date, Date, Signer Name, Signer Title, Signer Company, Text Field, Checkbox, List, Radio, Text Area, and Label) using the eSignLive designer screen, but when I retrieve the package via the REST API some of the fiel
Missing message from decline callback
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign.  I received the decline event notification. Event:
package created via fast track
Forum topic
OneSpan Sign
Hi, Using Fast Track mechanism, once the package is sent for signing, the signed package is named as the name of the template used in creating the fast track. We have a scenario wherein we are subscribing to the package-complete notification and have a code that gets executed on receipt of that no
Authentication Error
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Create a Reviewer
Forum topic
OneSpan Sign
Hi! In some cases, I would like to send a document package with no signers but only reviewers.
Can we have multiple occurrences of a same signer on a document
Forum topic
OneSpan Sign
Hi Team, We have a document that has three signers whose signature is needed at three places in a document. **Signer 1**, **Signer2**, **Signer3**(So the total number of Signature blocks should appear are 9).
Get api key
Forum topic
OneSpan Sign
Hi  I want to retrieve api key, flow is as 
Fields intended for write back not appearing in field summary
Forum topic
OneSpan Sign
We are generating a form with two fields that are intended for write back. We are able to populate these fields and they are appearing on the document after the users signs.  The file on the OSS server has the document with the fields correctly populated on the form.
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