OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Unable to insert document with an existing package
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OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
Updating signatures per Package instead of per Document
Forum topic
OneSpan Sign
Hi, I'm looking for a way to add signatures to multiple documents in package in one API call instead of having to make separate calls for each individual document. We're looking to accomplish this so that we can reduce our total number of API calls to eSignLive and help our performance.
Language Settings on User level within the package
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OneSpan Sign
Is it possible to set different language for different signer within the same package Thanks
How to get all documents id of a package.
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OneSpan Sign
How to get all documents id of a package. I have package id and want document Id of all documents those are part of this package.
Getting data on completed packages and their signers
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OneSpan Sign
hey, I'm looking to retrieve the date each signer has signed the package, and the date when the package has been completed. Where can I get that?"
Set Expiring date for package through REST API
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OneSpan Sign
Hi, I am trying to find out how to set the package expiration date through REST API. I could only find how to do it through SDK, but not through REST API.
Is package id is Unique for every document?
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OneSpan Sign
Hi Dear, I have query about that package id of document is unique for every document or it is just a random generated string?
Handling declines in a multi-form / multi-signer package
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OneSpan Sign
We are grouping multiple forms into a package that will often have multiple signers.  Are there some considerations for handling when a signer declines to sign one of the forms?
which API call to use to retrieve package ID?
Forum topic
OneSpan Sign
Hi, We are planning to implement a purge process to purge packages that's too old. But since the purge API takes package id and we don't have it, should we call Get /packages to get all the package ids that meet our requirements?
Attach new documents to existing session / lag
Forum topic
OneSpan Sign
Using the current print driver  v2.2 : 1. I have prior session "A", that is completed prior. 2. I have created a new document signing session "B".