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Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Two-way SSL configuration enhancement in Java SDK
Forum topic
OneSpan Sign
Hello, Due to the security requirements of my company, we are required to use two-way SSL to communicate with eSignLive via API. Using the open Java SDK code posted in Github, it was easy to enhance com.silanis.esl.sdk.EslClient within my company to accomplish this.
Designer URL returns "error.routeNotFound" (.NET SDK)
Forum topic
OneSpan Sign
Hi there I'm just starting out with eSignLive and running through the .NET SDK samples. All the sample code I've tested so far executes fine except for the URL created for the Designer View.
ID Verification - Integration with Mobile Application
Forum topic
OneSpan Identity Verification
Dear Support Team,
Validation Error -on uploadApiDocument, The number of Pre-Verify results does not match the number of documents that were sent for verification.
Forum topic
OneSpan Sign
We've started getting this error message on test cases that have previously worked with the same JDK version. Can you point me in the right direction?
HTTP/1.1 415 Unsupported Media Type
Forum topic
OneSpan Sign
Hello gurus. I hope you can help me. I'm trying to create a new package in sandbox.esignlive.com, but when I try to upload the document I'm getting: HTTP/1.1 415 Unsupported Media Type Basically I'm trying to reproduce the same calls as you are making in your PHP example, so: 1) I'm creating a pack
List of Error codes, Error Messages, Error Name
Forum topic
OneSpan Sign
Hi, I have noticed that there are a bunch of different error messages under the EslServerException. Where can I find a list of all these error messages with their corresponding error codes and error names. Example: com.silanis.esl.sdk.internal.EslServerException: Could not create a new package Exce
How to retrieve signingUrl when signerId is email address while package creation
Forum topic
OneSpan Sign
Hi, I would like to understand how do we retrieve signingUrl when we pass signerId as an email address. I am using below snippet  eslClient.getPackageService().getSigningUrl(transactionId, userIdentifier); here I've userIdentifier is e.g.  "[email protected]"
Accessibility transaction
Forum topic
OneSpan Sign
Hi,
Injecting AcroForm Radio Buttons
Forum topic
OneSpan Sign
As posted in this thread it seems injecting radio buttons into a PDF is not supported -- is that still the case?