OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Laserfiche Connector with Workflow on PDF
Forum topic
OneSpan Sign
We have everything working great with Laserfiche Forms, where after the signatures are completed, OneSpan knows to assign a certain metadata field to the specified document to indicate to the corresponding workflow that processing can continue. We have no issues on that end.
Unhandled Server Error
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
TimeZone Settings
Forum topic
OneSpan Sign
Guys, I am using this as a reference for timezones. https://www.onespan.com/blog/onespan-sign-release-1121-time-zone-support
Salesforce integration
Forum topic
OneSpan Sign
Hi, I have client who is asking the following question: We generate quotes in Salesforce and would like the generated quote to be used as the document that must be signed by the customer.
Update a document in a package
Forum topic
OneSpan Sign
I see there is a RESTful API to update an existing document in a package. Is there a function call in .Net SDK to achieve the same thing?
Detail about "Advanced" -- "Personal Message" field
Forum topic
OneSpan Sign
As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used.
Color of the captured hand-drawn signature
Forum topic
OneSpan Sign
Hi OneSpan team. I'm capturing the sender's signature in my custom UI. And save it via POST call to "user.signature.handdrawn".
EWitness Player--Allow users to switch between tenants without re-signing in
Forum topic
OneSpan Sign
Allow users to toggle between tenants they have access to in E-Witness without signing out and then back in.
Opening the document to be signed in a device (like IPad or tablet )
Forum topic
OneSpan Sign
Could please anyone help with Opening the document to be signed in a device (like IPad or tablet ) without having the User to click on email link. Use case : Customer in Branch for account opening or any subscribing to a new product(Credit Card , Derivatives , Mortgage loan), one the all the details
Your authenication token was incorrect for in-person signing ceremony via REST
Forum topic
OneSpan Sign
I always get this error while trying to retrieve session id for the in-person signing ceremony using Iframe.