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1357 results matched your search criteria
Auto Archive Notification
Forum topic
OneSpan Sign
Hi, I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived. will I get notification or I should mark the status as archived then only I can receive notification
Modifying the outgoing email to Signers Using Laserfiche
Forum topic
OneSpan Sign
Hello,   Looking for the procedure to modify the outgoing email to signers.  Would like to customize that email with the clients information.  I do notice you can modify the logo and colors.  However not the message.   Thank you, 
Trouble connecting/downloading packages
Forum topic
OneSpan Sign
I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package.
Adding a reviewer through the REST API
Forum topic
OneSpan Sign
Hello, I have searched to find answers to this but can't seem to find them.
CreatePackage exception - Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
Forum topic
OneSpan Sign
I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day.
How to load layouts via API for sender by email address/OneSpan account
Forum topic
OneSpan Sign
Please note that we are currently using .NET SDK to integrate with OneSpan and need to load layouts for sender accounts. Each sender is identified by their email address.
Missing signature required 2nd signer to sign
Forum topic
OneSpan Sign
Hi ,
(401) Unauthorized
Forum topic
Intelligent Adaptive Authentication
Hi,  I am getting following error when I am trying to download Package Document Data.
Runtime error
Forum topic
OneSpan Sign
The .Net SDK throws exception “Object reference not set to an instance of an object.” When we try to retrieve some data like (Layouts, Sender info, Auditlog) and there is no data. It would be better if it just return null, instead of going to the exception path. Thanks,
How to remove the electronic disclosure?
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.PackageService.DeleteDocument(packageId, "default-consent"); But the electronic disclosure still shows up and our signable PDF is not shown. We are using one of the small samples the works perfectly without t
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