OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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List field not working on mobile browsers (Chrome, Opera, Firefox) on Android
Forum topic
OneSpan Sign
List field created in template doesn't work on mobile browser other than build-in on Android. The list is just not 'tapable' - neither in 100% view, nor zoomed. Test results: - Chrome 55: fails - Firefox 50: fails - Opera 41: fails - Internet (built-in): works
Attachments when running the collection when choosing the multipart-form data
Forum topic
OneSpan Sign
The attachments are deleted every time I run the collection (the multipart-form data was chosen). If there is the way to add the attachment one time when creating collection and use it every time ? Maybe there is the possibility to do this via newman?
What is the Data Type of the Package Id?
Forum topic
OneSpan Sign
Is there a certain data type you are using to generate the Package Ids for packages? I would like to reference the package id.
What is the Data Type of the Package Id?
Forum topic
OneSpan Sign
Is there a certain data type you are using to generate the Package Ids for packages? I would like to reference the package id.
Fed Ramp missing Label field
Forum topic
OneSpan Sign
Greetings (again) Both programmatically and through the UI, I can not create a Label Field and associate it to a signature on the Fed Ramp Tenant. This feature is available on the Commercial Tenant Will this be fixed soon? What else is missing/different between Commercial and Fed Ramp? Jim
Email reminders
Forum topic
OneSpan Sign
Hi Team, How to set email reminder parameters while creating JSON request? Below parameters we are using to set expiry option at the time of Transaction creation. 1. DefaultTimeBasedExpiry 2. Remaining days
Saving past signer's details
Forum topic
OneSpan Sign
I'm aware that OneSpan saves past signer's details so that it is easier to populate them in drop down when I create the transaction for the same signers. Is there a way to clear that data from the drop down if the signer is no longer with the organization?
Label alignment
Forum topic
OneSpan Sign
Guys, I am creating labels and the text appears in the top left corner of the label box. Is there a way to align this so that the text is either the full size of the label or at the very least, in the center of the label box?
Is there an API to check the Documents Audit in a Package
Forum topic
OneSpan Sign
Hi, Is there any API or .Net SDK, we can have view the list of documents added, removed, and other Audit Trails on an package. I am using the below API to get some signing and viewed audit on a package, https://sandbox-esignlive.cdk.com/api/packages/XXXXXAAAAXXX==/audit but we need to check the
Complex REST Query
Forum topic
OneSpan Sign
I can successfully pull Packages in DRAFT, TRASH, and SENT status, but the Sent Status returns Packages that have been Archived.