OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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New Signer Experience: Document e-mail notification and "Go To Document" link
Forum topic
OneSpan Sign
We are transitioning to New Signer Experience.
Make choosing a choice in radio group required
Forum topic
OneSpan Sign
Is there a way I can enforce in a microsoft word template that a user chooses one option from a Radio Group? I do not want to set a default value. 
Link Required Field to final signature in document
Forum topic
OneSpan Sign
We are using a word document that has embedded tags.  We have a required field that one of the signers has to fill out before signing, and this required field is at the end of the document
update Sender language
Forum topic
OneSpan Sign
Hi Is it possible to update the language of the sender , using the REST API after the sender has been created. For example making a PUT to https://sandbox.esignlive.com/api/account/senders/8X9iP9K5wQwK {"language":"en"}
Questions: Adding KBA to our Integration
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK and we are looking to add KBA functionality to our integration.  We have some questions that we were hoping you could help answer:
Error: error.validation.vulnerableInput
Forum topic
OneSpan Sign
Hi,I got "error.validation.vulnerableInput" when update signer with signer's first name as "<cindy>", and it seems this is new error after v11.56, would you please confirm? and what's this error message for? and in which scenario this error will throw? thanks,
Custom Draw Field
Forum topic
OneSpan Sign
Is it possible to have an area on a form where the signer can free form draw? We have a form that the signer needs to designate an area of the body - and they are instructed to draw on the body to indicate the issue at hand. Is this possible?
Not receiving the PassCode on the Mobile while doing SMS Authentication
Forum topic
OneSpan Sign
Hi Team, While I'm using the SMS Authentication type to authenticate a signer, the signer is not receiving the passcode SMS. Even I tried it with the package created using the sandbox environment. But, I'm not getting the passcode. Is there any ways to resolve this issue?. Thanks in advance.
Customize the email’s FROM field
Forum topic
OneSpan Sign
Hello, Is there a way to customize the email’s FROM field? Right now, the field shows as: e-SignLive . I understand that the sender’s email address cannot be changed without using DKIM. But, how about changing the alias?
Add documents with template package
Forum topic
OneSpan Sign
Hi, I'm having problems with this funcionality, when I create eslPackage from template, I need add again the documents with "Upload method".