OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Text Tags Error - "role must have at least one signature on the doc...
Forum topic
OneSpan Sign
Hi, I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send.
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.
Cannot edit or delete package
Forum topic
Intelligent Adaptive Authentication
Hi, I am getting following error while trying to update the expiry date of a package
Using Text Anchor to add 3 signatures
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
Salesforce Test Class Error
Forum topic
OneSpan Sign
We are working on creating Onespan transactions in Salesforce and have written out some Apex Trigger code to assist with the process. In order to use it in Production, we will need to write an apex test class that cover the code itself.
Adding a subset of Custom Fields per Package
Forum topic
OneSpan Sign
Hi,We are currently using custom fields so that our users can pre-map fields in documents, so they can be filled in later by our system automatically. We currently have a field for "Purchaser Name", "Purchaser Address", "Purchaser Phone Number", etc.
InjectedField
Forum topic
OneSpan Sign
Hi, would you be able to give me some scenarios where we use InjectedField.
Cannot Edit or Delete Error
Forum topic
OneSpan Sign
Guys - I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Esign Designer Views
Forum topic
OneSpan Sign
I am trying to implement Esign Designer view using below link, https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/designer
error.validation.signerAlreadyInUse
Forum topic
OneSpan Sign
Hi, In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.