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1029 results matched your search criteria
Email ID change for User Can we transfer all transaction from 1 account to other account.
Forum topic
OneSpan Sign
We have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]).
CA sandbox 11.36: Unable to sign when transaction edited to make signer emails the same
Forum topic
OneSpan Sign
Hi, In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email. 1. Create transaction with 2 signers , different email through SDK
New Signer Experience For Notary
Forum topic
OneSpan Sign
Guys, I know it's been a while since we've had a discussion about this but I not circling back around to this topic.
IP addresses and URLs for whitelisting
Forum topic
OneSpan Identity Verification
Hi   We are building out our API calls at the moment and are looking to get details to assist whitelisting  
SMS is not being received for some customers
Forum topic
OneSpan Sign
Hi, We have received some complaints from customers that are not receiving the OTP in their signature process.
Id/Data in json format restricts changes in approval
Forum topic
OneSpan Sign
Hello , I am creating few approval fields , where I am passing data in following format : { "page":0, "subtype":"TEXTFIELD", "width":161, "binding":None, "extract":False,
How to get a signed document list in a specific period
Forum topic
OneSpan Sign
My company has an OneSpan account to request customer's e-signatures consistently.
Notifications (auto and manual)
Forum topic
OneSpan Sign
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time. We need to "activate" / Send the package after each document is added (we do not know how many total docs we'll receive).
Questions Related to the Dynamics connector
Forum topic
OneSpan Sign
Hello Team,   I have two topics I wanted to dicuss in order to test the Dynamics connector and one use case, 
Is there way to update the signer information without modified package status to DRAFT
Forum topic
OneSpan Sign
Hi Team,  I wanted to modify the signer details for a package using following URL     https://sandbox.e-signlive.ca/api/packages/{packageId}=/roles/Signer3
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