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Package: Trash vs DeletePackage
Forum topic
OneSpan Sign
I'm using the SDK to create a package that contains one document to be signed. I want to offer my customer the ability to 'Cancel' a package. Should I use the 'Trash' or the 'Delete Package' method? What are the differences?
Change signer – make sms authentication as default
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have this below scenario, could you please check how can we handle this? 1. Email sent to signer named 'John Smith' for signature.
Code 400 Validation error
Forum topic
OneSpan Sign
Hi I created two procedures in the same package which includes REST API. One procedure includes rest api to attach a report say ABC and in 2nd procedure another report XYZ is attached to esign portal.
Setting up reminder email and its frequency using APEX SDK
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We want to know how can we set reminder while we are creating the package using apex sdk. Could you please share the instructions? Thanks Anway Kabir
Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Remove Signers
Forum topic
OneSpan Sign
Hi Team, I have Query like can we remove the Signers from documents before we sign. Thanks, Navya.
RequiredFields not working
Forum topic
OneSpan Sign
Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X.
forgot password email
Forum topic
OneSpan Sign
Hi, I am the sender, and i want to receive the email when I click ‘forgot your password’ link in the login page.
Capture Signatures Issue
Forum topic
OneSpan Sign
Hello, We are using capture signatures but something strange is happening.
Can not decline a package from mboile
Forum topic
OneSpan Sign
Hello, I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason. please advice. Thanks, Nehme