OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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javascript error when clicking Sign
Forum topic
OneSpan Sign
Hi, After document is loaded in Iframe, upon clicking the Sign button, I see a JS error in the console coming from the file CapsigSignatureButton.js.   screen attached. This was working previously, any Ideas, thx.  
Signing multiple documents at once
Forum topic
OneSpan Sign
Hi, I have a requirement to upload multiple documents, this has already been acomplish. However is there any way to just sign once, and this automatically signs the rest of the documents?    
Add signature to signed document
Forum topic
OneSpan Sign
Hi, Is it possible to add a signature to a document that has already been signed? Example. Document has one signing block. Person A has signed. Person B is now added to the package and also needs to sign the document Person A just signed. Can we add Person B to this same document? Thanks, Jason
Customizing the Signing Ceremony Colors
Forum topic
OneSpan Sign
In the eSignlive documentation below, it states that we can customize colors for the signing Ceremony. But I don't see any reference to it in any of the sample code or other areas of the document.
Callback - DOCUMENT_SIGNED not triggered
Forum topic
OneSpan Sign
When using the callback function to listen to DOCUMENT_SIGNED events, I do not receive the event if the user does not click the "Done" button before clicking the "Confirm" button.
How to sign a signet document ?
Forum topic
OneSpan Sign
Hi, We plan to used signed documents with our custumer. The document we will use is already signed by one of our managers. When we use one signed document, the first signature is lost. DMN  
Create URL to signed documents
Forum topic
OneSpan Sign
Hey how do i create a URL to send to client after all documents are signed by all parties. This is to give them ability to download package with signed documents in it.
Deactivate Sign Any Where Link
Forum topic
OneSpan Sign
Hello Haris, Is their a way we can deactivate link send to consumer if role no longer exists . Thanks, Navya.
Signing Ceremony Top-Level Domains
Forum topic
OneSpan Sign
One of our users wants to whitelist the top level domains used in the signing ceremony. Is there a list available of the those top level domains? Based on our network tracing, I've found: https://sandbox.esignlive.com/ https://apps.esignlive.com/ https://ssl.google-analytics.com/
Signing Session in iFrame Error
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again.