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Exception "EsepCommand failed and no fallback available."
Forum topic
OneSpan Sign
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5.
Troubleshooting documentExtractError
Forum topic
OneSpan Sign
Hi all, I'm trying to get to the bottom of an issue that is occurring with some of our PDF uploads (using multipart/form-data).
Laserfiche Connector with Workflow, Multiple Signers
Forum topic
OneSpan Sign
Hello, I have successfully built a Laserfiche Workflow that sends out a document for signature from one signer and retrieves the signed copy as a new version.
Applying layouts adds new placeholder recipient
Forum topic
OneSpan Sign
Hey,   I'm having trouble with the functionality behind saving/applying layouts in the integrated designer iframe. Here is the flow of what is happening: 1. The REST API is used to creaete a package with one recipient that has role/id "test"
Digipass Activation Workflow with Platform API's
Forum topic
Intelligent Adaptive Authentication
I'm trying to piece all of the elements together to build workflows with your APIs, but there are some gaps in my understanding that I need to fill in. The workflows I'm trying to build are Digipass Activation and Login/Challenge/Response.
Evidence is not downloaded completely through "Transaction Export & Download Tool"
Forum topic
OneSpan Sign
Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident
Document edit and send back
Forum topic
OneSpan Sign
Hello, I have scenario in which I am sending packages to two users in order through signing URL.
how to retrieve the package while package is marked as deleted
Forum topic
OneSpan Sign
Hi, I'd like to retrieve the document inside the package and also get package information when package is marked as deleted.
POST ​/api​/packages​/{packageId}​/attachment​/{attachmentId} Adds an attachment error 403
Forum topic
OneSpan Sign
Hi, i am trying to use the POST api /api​/packages​/{packageId}​/attachment​/{attachmentId} to add an attachment to a package but i always receive the below reply. I am testing it through the swagger of the community portal. Any idea on the reason of the error?
Retrieve confirmed packageId
Forum topic
OneSpan Sign
Hi, We are currently facing issues where we did not receive the confirmation (PackageId) from eSign with didSynchronizeTransaction. So, is there a way to retrieve PackageId with a given temporaryId from iOS SDK?  
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