OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Signing ceremony is required to collect signature or ‘Click to Sign’ option.
Forum topic
OneSpan Sign
Signing ceremony is required to collect signature or ‘Click to Sign’ option from user using eSign UI. When user chooses ‘Click to Sign’ option, he or she does not need to sign in signing text pad.
Report which provides status of required signatures per package
Forum topic
OneSpan Sign
Hi there, In order for a sender to get a very quick view of who has signed and who still has to sign is now only available through the evidence summary.
Active link to supporting PDF document during signing ceremony?
Forum topic
OneSpan Sign
As part of our use case there is a statement on a form where the client acknowledges receipt of a document.
Modifying Signer First/Last Name and Email after Signing
Forum topic
OneSpan Sign
Hi, I'm looking for a way to modify a signers first or last name as well as email after they've begun signing documents. Is this at all possible?
E-Sign post authentication error: 401 Mixed case email
Forum topic
OneSpan Sign
I am getting a 401 error when requesting an authentication token for a "SENDER" with a mixed-case email. Other places in the REST API do not require a lowercase value for email in the json. The request I made was:
Required & Editable Text Fields on Documents in Signing Ceremony
Forum topic
OneSpan Sign
I have a few questions in regards to text fields on documents in the signing ceremony: Can we make the text fields on documents Required or Optional? Can we specify which signers we want to have Required or Optional text fields attached to? 
Getting sent date and signed date for each signer
Forum topic
OneSpan Sign
Hello,   I can't find an API call that can give me list of time and date in which each signers are notified to sign documents. Also is there is an API call that lists each signer and their signed date?    
Moving (Or Hiding) E-Sign Watermark over Physical Signature
Forum topic
OneSpan Sign
We are reviewing documents we have received back from E-Sign. We have a situation where customers enter an actual written signature, and then the final document has the E-Signed By NAME HERE watermark over the actual signature. Is there any way to move or hide that watermark?
Sender as a Signer in an In Person Signing Ceremony
Forum topic
OneSpan Sign
Hello, We're currently running into an issue when the sender of a in person package also needs to sign a document within that package.
Populate fields based on Template before sending for signing
Forum topic
OneSpan Sign
Would like to check if there's a way to use a template and programmatically populate custom fields or labels for information like Policy #, Customer Name & Address, and any other transaction-specific details.