1383 results matched your search criteria
Forum topic
OneSpan Sign
We are not able to render the generated signing url in our browser or iframe. The page used to display the consent form but it now remains blank. PFA images of the console logs while attempting to open the signable document.
Forum topic
OneSpan Sign
Hi team,
Can you please let us know if there is an option to remove Opt Out button from the consent document? If yes then can you please let us know how to do it?
Thanks,
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
Forum topic
OneSpan Sign
Guys,
Is there a way to create a single label field without having to associate it to a signer/role?
Lets say that I want to create a date label that shows up on a document but not have it tied to any specific signer. Is this possible?
Forum topic
OneSpan Sign
Hello,
So in our flow the following happens.
Customer signs
admin reviews the signature and assigns a sales rep to counter sign the document.
How can I update the signer after the customer has signed?
Thanks
Forum topic
OneSpan Sign
Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted.
Why is this happening and how can it be corrected?
Forum topic
OneSpan Sign
Is it possible with text tag extraction to send two PDF documents with the payload? If so, can you share an example - we are not finding any examples? We are using the OSS ReST API to send payload data.
Forum topic
OneSpan Sign
Hello Michael,
During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute:
PackageId packageId = eslClient.createPackage(documentPackage);
Can you please let us know how much time this should ideally take?
Forum topic
OneSpan Sign
Hi, when a smart card is used is the document also signed by a server certificate or something after all signers have signed? Also, how is non-repudiation retained when not using smart cards?
Thanks, Jimmy