117 results matched your search criteria
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign.
In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Forum topic
OneSpan Sign
I am seeing a possible bug where I am creating a package with 1 document, 1 signer, and 1 signature.
When creating the package, I give the signature a unique name using the .WithName(string signatureName) method.
Then, when I use the eSignLive client to retrieve the documentPackage, the
Forum topic
OneSpan Sign
Hi there,
Below is my code to generate the package. I am receiving an email with pdf document for esignature,every thing looks good except I'm not seeing any place to click and sign not sure if I am missing any thing. Please advise.
Forum topic
OneSpan Sign
I'm having some difficulty implementing DownloadDocumentsDateRange posted previously in this forum.
Forum topic
OneSpan Sign
Hello,
I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Forum topic
OneSpan Sign
We are trying to add signers to the package that was already sent through the API and keep getting the following exception:
com.silanis.esl.sdk.internal.EslServerException: Could not add signer.
Forum topic
OneSpan Sign
Hi There,
In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
Forum topic
OneSpan Sign
I know how to retrieve the evidence pdf with the below code:
byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);
Files.saveTo(evidenceContent, "evidence.pdf");
Forum topic
OneSpan Sign
Our client is receiving the error message "No Role found for signer email" when trying to send a package. We are creating a custom ID however the custom ID is guaranteed to be different (one ends in -1 the other in -2).
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/
to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file.
But get error message
Silanis.ESL.SDK.EslServerException: Could not send the package.